SHIPPING & RETURNS
At KEY ARMA USA we take care of our customers and their needs. Please read the page below for shipping and returning your mission essential gear.
SHIPPING POLICY
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KEY ARMA USA does not ship internationally - only customers in the United States of America will be served
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We will ship to APO/ FPO or DPO addresses
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Standard shipping service is with USPS
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If you desire to use a different shipping service, do not hesitate to contact us at team@key-arma.us for a special quote
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Items will be shipped within 7 business days unless noted otherwise in the item's description
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KEY ARMA USA will not be held liable if the item goes missing during transport or arrives broken at the customer
RETURN & EXCHANGE POLICY
If you are not satisfied with your product and want to return it, please follow the steps outlined below:
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email us at sales@key-arma.us about the desire to return it
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ensure item has all tags on it and is still in the original packaging. Please be aware that opened and used items CANNOT BE RETURNED
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return address will be provided once your return process has been accepted
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upon receiving the returned item, we will issue a refund to the method of payment that was used to purchase the item (it might take up to 7 days to process the refund on a card payment).
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Sale items are FINAL SALE and cannot be returned.
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Sales on the following items are final:
● Special orders.
● Products sold "as is" or "used"
● Products that have been installed or used after receipt
● NFA items
● illumination devices
● electronic sights and optics